Returning xfinity equipment.

Thanks. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I returned ...

Returning xfinity equipment. Things To Know About Returning xfinity equipment.

Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Recently bought my own modem and after returning the xfinity provided modem I no longer have Unlimited Data? I bought my own modem under the impression …Want to make your internet-browsing experience smoother and faster? If so, take a look at these tips for maximizing your Xfinity internet experience! By following these tips, you c...There are three options for returning your rented equipment: By mail: Use the return label in your Getting Started kit. In store: Exchange your existing equipment at an Xfinity …

Xfinity provides three main options for returning your equipment: Online with a Prepaid UPS Shipping Label: You can initiate your return online and send your …

In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4.

On behalf of Xfinity, we would like to thank you for being a valued customer. We would like to help you with your Xfinity equipment listed below that must be returned. Equipment: X1 Digital Cable Box. Serial Number: [redacted] Be sure to have your account number when you return your equipment. to ensure it is properly applied to your account.Moving soon; Keep current equipment instead of returning. Hi, I'm moving soon and have gone through the process of scheduling the transfer of services from my current place to my new one. I put in my new address, I scheduled a date for service to stop and start, I changed my plan a little, and I chose self-installation with my own equipment ...May 12, 2022 · Returning equipment. I recently upgraded my modem and need to return the old one. However, in My Account the website only offers the option to return the new equipment, not the old, disconnected one I really need to return. I took the modem to the Xfinity store at River City but found it empty and closed, although the website still shows it as ... Returning my equipment. U. user_8ad390. 1 Message. Friday, September 8th, 2023 6:12 PM. Returning my equipment. ... Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0. 0. Again +55 more.If you have an email address on file, you will also receive a confirmation email letting you know that the equipment was received and the date that the return was processed. The last option is you can simply visit us at a Comcast Service Center or XFINITY Store. We would love to see you! Here is a great link for finding a store nearest you ...

Oct 11, 2019 ... You may either bring your equipment to the store and a UPS representative will pack and ship your equipment back to us, or you may package ...

Feb 16, 2023 ... You can visit https://www.xfinity.com/support/articles/returning-your-equipment to get more information on how to complete the process but by ...

Returning Your Equipment If you’re not able to keep your equipment when you move to your new address, you can start an equipment return online, or bring your equipment to a UPS Store or Xfinity Store. Back to Top. During Your Move Stay connected during your move with access to millions of Xfinity WiFi hotspots.Thank you for reaching out to us here on our Community Forum. Great question! Normally, when we need equipment to be returned, we only need the TV Boxes or in this case the Flex Box to be returned. We normally advise that remotes can be retained since they are handled often it is more of a sanitary concern as to why we don't ask for …You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this …Support. Orders, apps & equipment. Returning your DIRECTV equipment. Learn what DIRECTV box needs to be returned and how to return it.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Jan 6, 2022 ... After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you ...Returning equipment can be a daunting task, especially if you are unfamiliar with the process. Whether you are returning rented equipment or returning items after a lease or purcha...

After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...What items would be missing? Once equipment is returned to us if you have a balance only because of equipment fees then a letter would be sent through to the credit reporting agencies stating that your debt had been removed/cleared or paid in full depending. More information on returning your equipment can be found through this …Aug 16, 2022 ... Equipment can be returned to any of our Xfinity Service centers or to a UPS Store. Any USP Store can scan the barcode on it, box it and ship it ...Oct 16, 2020 · What equipment do I return to Infinity when I cancel the zoomed Security, I will be returning it through UPS. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Hello, I have recently closed my Xfinity account and am receiving text messages about returning equipment within 30 days? I used all my own modem and router during service and never received any Xfinity equipment so I don't know what items these messages are referring to.To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form.Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...To return equipment to AT&T, contact the AT&T customer service by calling the number listed on AT&T’s Contact Us page and explain the reason why you need to return the equipment. F...XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return …Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Jun 21, 2023 · I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ... Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.

Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method.

Returning Equipment. If you rented Xfinity TV equipment like set-top boxes or DVRs: Return equipment to local Xfinity store to avoid charges. Get a receipt when returning equipment. Keep receipt until 1 billing cycle to ensure no equipment fees. Alternative TV Options. Once you’ve cancelled Xfinity TV service, you may want to …

Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Jul 6, 2021 · After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... Hey life happens @Kisstheviolets3 we totally get that. Please follow the instructions below so we can talk 1-1 and get that reporting process started. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Moving soon; Keep current equipment instead of returning. Hi, I'm moving soon and have gone through the process of scheduling the transfer of services from my current place to my new one. I put in my new address, I scheduled a date for service to stop and start, I changed my plan a little, and I chose self-installation with my own equipment ...Returning old equipment Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. I no longer work for Comcast. 1 year ago. 0. I was charged for unreturned equipment but when i go to the return center there is no equipment to return.After you cancel the service you do have 14 days to return the equipment to avoid the un-return equipment fees. Now the amount will be automatically credited back once you return the TV box back to us. You can either return it at a local Xfinity Store or you can visit our return website and print out a return label and take it to the UPS store ...Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.

returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider.To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form.Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...Instagram:https://instagram. time now vancouver canadakendall toyota eugenehow much does a walmart manager makeeverett escort When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Sep 22, 2023 · Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees. unquestionably synonymlcps nm Apr 26, 2022 · Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. west elm kids Sep 30, 2023 ... XfinityKrista ... Hello @user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS ...Nov 28, 2022 · 2 Messages. Monday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in? Return equipment. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Concern …